Support

How can we help?

We're here for braiders and clients across California. Most questions are answered below — if you're stuck, reach out and we'll get back within 1 business day.

Email support
support@californiahairbraiders.app
Contact form
Send us a message with details.

Frequently asked

How do I book a braider?+

Browse Discover or Smart Match, open a braider's profile, and tap Book Now to send an appointment request. The braider will accept, decline, or propose a new time.

How do I become a braider on CHB?+

Sign up and choose the Braider role. Complete your Braider Portal — bio, specialties, portfolio, and pricing — to appear in Discover.

How do payments work?+

CHB is a lead and discovery platform. Payment for services is arranged directly with your braider. Pro braider subscriptions are billed on the web.

How do I delete my account?+

Go to Profile → Settings → Delete account. This permanently removes your profile, portfolio, messages, and requests.

How do I report a user or content?+

Email support@californiahairbraiders.app with the profile link and a short description. We review reports within 24 hours.

Legal & policies

California Hair Braiders · Los Angeles, CA